Privacy Policy
Last updated: March 21, 2025
1. Introduction
Swyft Cleans ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services. Please read this policy carefully.
2. Information We Collect
We may collect the following types of information:
- Personal Information: Name, email address, phone number, and service address when you contact us or book a cleaning.
- SMS Consent: Whether you have opted in to receive SMS communications from us.
- Usage Data: Information about how you interact with our website, including pages visited and time spent.
- Device Information: Browser type, IP address, and operating system.
3. How We Use Your Information
We use the information we collect to:
- Provide, operate, and improve our cleaning services
- Schedule and confirm cleaning appointments
- Send service updates, reminders, and follow-ups
- Respond to inquiries and customer support requests
- Send promotional offers (only with your consent)
- Comply with legal obligations
4. SMS Communications
If you provide your phone number and consent to receive SMS messages, we may send you:
- Appointment confirmations and reminders
- Service updates and notifications
- Promotional offers and special discounts (if opted in)
SMS Non-Sharing Policy: We do not sell, rent, share, or disclose your phone number or SMS opt-in information to third parties or affiliates for their marketing purposes. Your SMS consent is not transferable.
Message frequency varies. Standard message and data rates may apply. You may opt out at any time by replying STOP to any SMS message. For help, reply HELP or contact us at (854) 504-4583.
5. Information Sharing
We do not sell your personal information. We may share your information with:
- Service Providers: Third-party vendors who assist us in operating our website and delivering services (e.g., scheduling software, CRM tools). These parties are contractually obligated to protect your information.
- Legal Requirements: When required by law, court order, or government authority.
- Business Transfers: In connection with a merger, acquisition, or sale of business assets.
6. Data Security
We implement reasonable technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.
7. Cookies
Our website may use cookies and similar tracking technologies to enhance your experience. You can control cookie settings through your browser. Disabling cookies may affect some website functionality.
8. Your Rights
You have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information
- Opt out of marketing communications at any time
- Withdraw SMS consent at any time by replying STOP
To exercise these rights, contact us at support@swyftcleans.com or (854) 504-4583.
9. Children's Privacy
Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children. If we become aware of such collection, we will delete the information promptly.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on this page with a revised "Last updated" date.
11. Contact Us
If you have questions about this Privacy Policy, please contact us: